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Classified in: Oil industry
Subject: NAT

PG&E Continues Response to Intense Series of Winter Storms Impacting Northern and Central California Through Tuesday

More Than 5,000 Dedicated Personnel, Including Contract and Mutual-Aid Crews, Working to Restore Power

OAKLAND, Calif., Jan. 9, 2023 /PRNewswire/ -- Pacific Gas and Electric Company (PG&E) continues responding to the intense series of winter storms impacting Northern and Central California and has mobilized its largest storm response effort in company history.

This effort has enabled the restoration of more than 1.6 million customers who lost power since the initial storm in the series began on New Year's weekend, with about 90% of customers restored in 24 hours. As of today at noon, just over 80,000 customers are without power amid this historic storm system.

"PG&E teams got prepared and in position before the first storm rolled in on New Year's Eve weekend to lessen the impact of these storms. As we make assessments, we will restore power as quickly as safety allows. Challenging conditions could delay our efforts and extend our customers' outages, but we won't rest until our last customer is safely restored," said Adam Wright, PG&E's Executive Vice President of Operations and Chief Operating Officer.

During storms of this magnitude, PG&E concurrently begins assessments and restoration as soon as it is safe to do so. If restoration is not possible quickly, PG&E will provide an estimated time of restoration (ETOR) within 24 hours for customers who will have extended outages.

PG&E has more than 5,000 dedicated personnel currently responding to the storm, including contractors and mutual aid from Southern California, Canada, Colorado, Idaho, New Mexico, Oregon, Utah, Washington, Wisconsin and Wyoming, with additional resources expected to arrive and assist in the coming days. Hundreds of PG&E employees are serving in the company's Emergency Operations Center as well as in regional and divisional emergency centers.

Winter Storm Series Continues

The latest atmospheric river event impacting PG&E's service area began overnight on Saturday, Jan. 7, with conditions intensifying again on Sunday, Jan 8. The storm delivered another round of strong winds, heavy rain, snow, and thunderstorms that is expected to continue through Tuesday. Additional adverse weather is expected late this week through next weekend.

Customer Support

To support customers experiencing extended outages due to the challenging conditions caused by the weather systems, PG&E has provided:

PG&E is coordinating with its community-based partners to offer support to customers in need. PG&E partners with the California Foundation for Independent Living Centers to offer support for older adults and people with disabilities through the Disability Disaster Access and Resources Program. As well, as the California Network of 2-1-1 who can connect customers to resources in their local communities.

Keeping Customers Informed

Customers can view real-time outage information at PG&E's online outage center and search by a specific address, by city or by county. This site has been updated to include support in 16 languages.

Additionally, customers can sign up for outage notifications by text, email, or phone. PG&E will let customers know the cause of an outage, when crews are on their way, the estimated restoration time and when power has been restored.

Storm Safety Tips

Other tips can be found at: Safety and Preparedness, Storm Safety, and Safety Action Center.

To view a public briefing that took place at 12 P.M. January 9, 2023 click here. For additional media resources visit www.pge.com/mediaresources.

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit www.pge.com/ and http://www.pge.com/about/newsroom/.

SOURCE Pacific Gas and Electric Company

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